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Oracle Off-Campus Hiring | Support Analyst | Bangalore | Apply Now

Oracle Off-Campus Hiring 2024:- Oracle is hiring candidates for the role of Support Analyst at Bangalore office. Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.

About Oracle

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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CompanyOracle
WebsiteClick Here
Job RoleSupport Analyst
Job TypeFull-Time
Experience0-2+ Years
SalaryUp to 6 LPA
LocationBangalore, India

Oracle Off-Campus Hiring Job Description

Must Have:

  • Very good communication skills & phone Etiquettes.
  • Good knowledge of Windows & Mac OS.
  • Experience managing Active Directory accounts.
  • Ability to install & troubleshoot MS Office, Printer, Citrix, VMware, Software & Hardware issues.
  • Minimum 1 year of experience working in technical support supporting global customers.
  • Must be willing to work in US Shifts.

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Good to Have:

  • Preferred neutral accent.
  • Call handling skills (proper escalation & ownership of call etc).
  • Proven track record for identifying and quickly resolving a wide variety of Windows/MAC/SCCM/Azure/VMWare/Exchange Online/Network.

Oracle Off-Campus Hiring Responsibilities

  • In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: Windows, MAC, SCCM, Citrix, Active Directory accounts, Printer issues, Software & Hardware issues etc.
  • Handle incoming calls by analyzing the issue and following appropriate Knowledge Base articles to implement necessary fixes.
  • Document case notes in the ticket tracking system and escalate incidents when appropriate. Work is semi-routine in nature.
  • Support may be delivered via phone or electronic channels like web and position will work in a call center environment as needed.
  • Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole.
  • You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications.

Oracle Off-Campus Hiring Required Skills

  • Active Directory
  • Citrix
  • Customer Service
  • Excellent communication skills
  • MS Office
  • Networking Concepts
  • Operating Systems
  • Technical Support
  • Troubleshooting

How to Apply?

  1. Click on the below link before it expires.
  2. Read all the instructions carefully.
  3. Fill out the form and apply.

Important Link for Oracle Hiring 2024

Apply LinkClick Here
WebsiteClick Here
Video LinkClick Here

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